If the item is broken, please return all parts of any broken jewelry. Upon inspection, if the fault is due to defective parts, your piece will be fixed free of charge and returned to you.

If the breakage is due to customer ‘neglect’, you will be charged a $20 minimum labor fee plus parts for repair, and a $5.00 shipping/handling (insurance and delivery confirmation) charge will be included.

All returns for repair will be shipped back to you within seven days of receipt.